Mastering Communication for Mediators
Author
George Merlo Pallath
Publisher
Law & Justice Publishing Co.
Year
2026
Why Choose This Book?
Effective communication lies at the heart of every successful mediation. Written by George Merlo Pallath, Senior Trainer with the Mediation and Conciliation Project of the Supreme Court of India, this book equips mediators, lawyers, judges, conciliators, and ADR professionals with practical communication techniques for resolving disputes. It bridges theory and practice by focusing on listening, questioning, rapport-building, managing emotions, and facilitating constructive dialogue—making it an invaluable resource for mediation training and professional development.
About the Book
Mastering Communication for Mediators explores the communication competencies required to conduct effective mediation proceedings. It covers active listening, empathetic engagement, reframing, questioning strategies, managing conflict, understanding emotions, and promoting collaborative problem-solving. Drawing from practical mediation experience, the book helps readers build confidence in handling negotiations and facilitating settlements across civil, commercial, family, workplace, and community disputes. Suitable for both aspiring and experienced mediators, it serves as a practical guide to strengthening mediation practice through effective communication.
Related Subjects
- Mediation
- Alternative Dispute Resolution (ADR)
- Conciliation
- Negotiation Skills
- Communication Skills
Website Hashtags
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